Compassionate Connected Care™: A Care Model to Reduce Patient Suffering
An Evolutionary Approach to Delivering More Patient-Centered Experiences

Care model provides framework to address unmet patient needs and reduce suffering by delivering optimal patient care.

Learn How Your Organization Can Reduce Suffering Using Press Ganey's Compassionate Connected Care Model:

  • Categorize addressable sources of suffering into four areas of the patient experience of care: Clinical Excellence, Operational Efficiency, Caring Behaviors and Culture.
  • Identify tangible and tactical ways to alleviate patient suffering across health care settings.
  • Involve patients in their care through evidenced-based initiatives that resonate with direct care providers.

For questions, please contact insights@pressganey.com.

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This paper discusses the six themes that emerged from this exercise and how providers can use these themes to target improvement activities.
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