Discover Key Findings from New Press Ganey White Paper: Building a High-Performing Workforce
WHITE PAPER: BUILDING A HIGH-PERFORMING WORKFORCE

Press Ganey has developed a new white paper, Building a High-Performing Workforce. The paper identifies the core principles of engagement and delivers an effective, data-driven method to establish engagement tiers, measure action planning readiness and enact sustainable, meaningful change.

Notable findings from an analysis of more than 1 million employee voices will help leadership:

  • Understand the relationship between employee engagement and key patient experience performance metrics, including "Likelihood to Recommend."
  • Explore behaviors and best practices that distinguish high-performing organizations committed to improvement.
  • Create actionable strategies driven by engagement levels to build and sustain high-performing teams.

Research and case studies presented in this paper detail insights on engagement and innovative approaches to create a culture that drives positive patient experiences, retains top talent and unites employees around organizational goals to reduce patient suffering.

For more information, please contact insights@pressganey.com.

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Insights in this paper reveal targeted strategies for increasing staff engagement and identify work-unit tiering as key to developing sustainable improvement plans.
White Paper
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