Discover Key Findings from New Press Ganey White Paper: Census Based Surveying for Today's Consumer-Driven Industry
WHITE PAPER: CENSUS BASED SURVEYING FOR TODAY'S CONSUMER-DRIVEN INDUSTRY To illustrate how your organization can gain a competitive advantage through robust data collection, Press Ganey has developed a new white paper, Census Based Surveying for Today's Consumer-Driven Industry. The paper provides a framework that leverages electronic communication to amass significantly more patient experience data across care settings to help providers improve performance, increase loyalty and grow market share.
Findings demonstrate that utilizing Census Based Surveying (CBS) enables organizations to:
Collect a larger volume of statistically valid data in a shorter amount of time.
Derive more detailed, targeted insights.
Accelerate performance improvement cycles.
Commit to internal and external performance transparency.
Research and case studies presented in this paper detail best practices to enhance your ability to meet patients' needs, reduce suffering and advance the delivery of patient-centered care.