Discover Key Findings from New Press Ganey Strategic Insights Report: Performance Redefined
2016 STRATEGIC INSIGHTS: PERFORMANCE REDEFINED To help you better understand the implications of the industry shift toward value and how your organization can effectively respond to consumer-driven market pressures, we are pleased to present our 2016 Strategic Insights Report, Performance Redefined: As Health Care Moves from Volume to Value, the Streams of Quality are Coming Together.
The report features striking new findings on the interdependency of various components of quality through cross-domain analyses of proprietary and HCAHPS data and presents six core tenets to help leaders:
Reduce sources of patient suffering wherever they exist.
Build and maintain a High Reliability culture that supports patient-centricity.
Create an engaged work environment in which both patients and caregivers feel safe from harm.
Findings can help you to gain an understanding of how to create a focused, integrated approach to best meet patient and caregiver needs while delivering new sources of value.