CNO Roundtable: A Patient-Centered Approach to Bedside Shift Report
PRESENTERS: Jennifer Ellman, MSN, RN, NE-BC, CEN, Assistant Chief Nurse, Specialty & Hospital Based Services, VA Palo Alto Healthcare System Christy Dempsey, MSN, MBA, CNOR, CENP, FAAN, Chief Nursing Officer, Press Ganey Associates
Webinar Available On-Demand Recorded Tuesday, Nov. 14, 2017
Nurse shift changes require the successful transfer of information between nurses to prevent adverse events and medical errors. Patients and families can play a central role in the process to make sure these care transitions are safe and effective.
Download this on-demand webinar, CNO Roundtable: A Patient-Centered Approach to Bedside Shift Report. Learn how the VA Palo Alto Health Care System developed a patient-centered bedside shift strategy to address declining communication scores and build a compelling plan to engage patients and their family members. Bedside shift handoff can have a transformative effect on organizational culture to move from a staff-oriented perspective to a more mindful, patient-centered philosophy.
Presentation topics include:
Understand critical elements of a successful bedside shift handoff strategy, including overcoming resistance to change and other common barriers
Create an engaging and effective nurse training curriculum
Learn how to prepare patients to be able to engage in and reinforce bedside shift handoff
See improvements in patient and nurse experience, and quality outcomes
Make Your Care Transitions Safe and Effective—Watch Now >