Making Physician Communication a Strategic Priority
Best Practices from the University of Maryland
University of Maryland:
Rukiya Wongus, Assoc. Director, Patient Experience Improvement
David B. Schwartz, MD, Director, Clinical Affairs Special Programs, Office of the Dean
Joyce R. Phillip, Chief Human Resources Officer
Facilitation by Kristi Roe, Managing Consultant, Press Ganey

Webinar Available On-Demand
Recorded Monday, Aug. 28, 2017

Watch this on-demand webinar, Making Physician Communication a Strategic Priority, to hear how the University of Maryland implemented a successful communication program systemwide, working with Press Ganey partner, American Academy on Communication in Healthcare (AACH).

Presenters will share core components and best practices of their physician communication program, including strategies for accomplishing the following:
  • Gaining organizational buy-in and engagement in physician communication programming and efforts
  • Anticipating and overcoming barriers
  • Measuring and achieving outcomes in patient experience and provider and organizational engagement

Make Effective Physician Communication an
Organizational Priority—Watch Now >