RUHS Medical Center—Optimizing Care Coordination and Transitions Across the Continuum

Webinar Available On-Demand
Recorded Tuesday, June 11

In today's complex health care environment, where patients receive care across multiple settings and providers, optimizing coordination and transition processes is critical. When patient care teams consistently communicate relevant clinical information between care settings, outcomes improve, costs decrease, and avoidable sources of patient suffering are reduced.

Watch our webinar to learn how Riverside University Health System (RUHS) — Medical Center, a leading California-based academic health system, implemented a successful program to optimize care management practices, redesign staffing models, improve outcomes, and meet cost and quality goals. RUHS Medical Center’s Donna Bennett, executive director of Business Development & Service Lines, and Tim Emmons, clinical administrator for Integrated Care Management, and Press Ganey expert, Adam Higman, partner for Transformational Advisory Services, discussed comprehensive strategies for building a more robust care management and coordination program, including the following:
  • Identifying barriers in coordination and transition processes
  • Redesigning staff models to meet both patient and service line needs
  • Training care team members on patient-centered care best practices
  • Understanding the ROI of a more effective approach
Watch today to learn more about how these innovative strategies helped Riverside improve collaboration, communication, and transition processes across the care continuum.