PRESS GANEY   SPECIAL ISSUE  |  April 14, 2020
 
INDUSTRY EDGE
 
TOP HEADLINES
Caregiver Redeployment During
COVID-19: Keeping Staff Safe

To respond to health care staffing shortages, hospitals are redirecting physicians, nurses, and other care providers to perform tasks that are typically outside their domain. To mitigate the risk for patient safety events and allow staff to feel comfortable, competent, and safe in their new roles, leaders must prioritize a culture of safety and adopt key high reliability behaviors and principles. More >


Video—Safety 2025: Accelerate to Zero

This groundbreaking initiative from Press Ganey seeks to reduce patient and caregiver harm by 80% over the next five years. Watch Now >

Meeting Patients’ Needs During COVID-19: Positive Trends Persist

Caregiver Collaborative: Supporting Clinician Well-Being During COVID-19

COVID-19 Caregiver Collaborative: Surge Timing Determines Caregiver Needs

Keeping Families and Patients Connected During the COVID-19 Crisis

Spreading Good News: Acts of Kindness and Gratitude Help Caregivers Cope

CAHPS Insights—CAHPS News and Updates

COVID-19 Caregiver Collaborative: Practical Insights and Notes from the Field (Update from 4/10/20 meeting)

In response to the COVID-19 crisis, Press Ganey convened physicians, nurses, and administrative leaders from health care systems across the country to participate in a weekly Caregiver Collaborative during which the group shares experiences from the front lines of care and ideas for supporting caregivers during this challenging period. More >

 
 
 
Visit page frequently for added resourcesDownload Available COVID-19 Resources >
 
 
 
WEBINARS
Using Five Effective Communication Tools During Crisis Management
Watch Now >  |  Download Guide >

Impact of CMS COVID-19 Guidance on CAHPS Programs Watch Now >  |  Download Guide >

Applying High Reliability Principles in Crisis Situations Watch Now >  |  Download Guide >

Staffing Strategies in High-Demand and Emergent Situations Watch Now >  |  Download Guide >
 
 
 
IN PRESS
Impact of Multidisciplinary Team Huddles on Patient Safety: A Systematic Review and Proposed Taxonomy >
BMJ Quality & Safety, by Brian J. Franklin, Tejal Gandhi, MD, et al.
 
 
 
 
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COVID-19—End-of-Life Resources >
COVID-19—Staff Safety: Have You Considered Hotels or Alternative Housing for Staff? >
COVID-19—Using iPads to Connect Patients and Caregivers with Their Families >
COVID-19—Communicating Situation Updates to Staff  >
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