Resources to Support COVID-19 Efforts
CHRO/CNO Roundtable – Build Front-Line Readiness: Lessons Learned From COVID-19 Surges
April 21, 2020 (55 min. 26 sec.)
- 0:28 Panelist Introductions
- 1:29 Panelist Organization Overviews
- 17:18 Top 3 Things Needed to Prepare for a Surge
- 32:02 Successful Communication Structures During the Crisis
- 40:30 Changes Made to Keep Post-COVID-19
- 45:07 Biggest Surprises Faced During the Crisis
- 49:46 Q&A
In response to the COVID-19 crisis, Press Ganey convenes physicians, nurses, and other leaders from health care systems across the country to participate in weekly conversations to share experiences from the front lines of care and ideas for supporting caregivers during this challenging period.
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