ACO CAHPS 101- Meet ACO CAHPS Requirements and Improve Patient Experience
Emily Fisher, Policy Analyst, CAHPS Regulatory Reporting
Allyson Weaver Bunker, Director of Medical & Ambulatory Services at Press Ganey
Patient experience is one of the quality measures required for the Medicare Shared Savings Program (MSSP) and Pioneer ACO programs, and impacts 25% of your overall quality score and ability to share in savings. Learn about the survey content, protocol, survey versions, VBPM impact and data display in Physician Compare.
Press Ganey can help you uncover opportunities to improve your ACO patient experience and fulfill the CMS ACO CAHPS survey requirement. With a proven track record working with 55% of Pioneer and MSSP ACOs during data collection in 2014, and over 22,000 healthcare organizations to continuously measure and improve performance, Press Ganey is your trusted partner in patient experience measurement and improvement.
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